Terms and Conditions

Athens Taxi Hub - Terms and Conditions

Athens Taxi Hub is a limited company registered in Greece with company registration number 0829E70000158601 and its VAT registration number is EL066464952, whose registered and trading address is at Leof. Kifisias Marousi 44, 15125, Athens, Greece. Athens Taxi Hub is a passenger transportation company operating in Athens, Greece.

Booking And Payment

Bookings are done online on the Athens Taxi Hub website. The person must follow the process for making the booking and payments are done online by bank card and secured by Stripe (biggest payment provider in the world).

Amendments

If you need to change your booking, we allow modifications up to 24 hours before your scheduled pick-up time. However, we understand that plans can change at the last minute and we still welcome requests for changes even after that time frame. Please note that while we do our best to accommodate these requests, we cannot guarantee that changes will be possible. To modify your booking, simply reach out to us via email at support@athenstaxihub.com or call us at +306984573669

Booking Cancellation

The person who made the booking can cancel it 48 hours before the pick up time and get a full refund if the payment was made online. To cancel your booking, you will need to contact our support team by email: cancel@athenstaxihub.com.

Late Booking

You can book our services in advance, up to 5 hours prior to your desired pick-up time and you will receive a direct confirmation email. For bookings before 5 hours to your pick up time will be considered as unconfirmed. Our team will contact you within 30 minutes by email informing you if the booking is canceled or confirmed.If the booking is confirmed then you will receive an email where you will need to click the payment button and complete the payment and the driver will come and pick you up.

Child Seats

In Greece, the relevant authorities state that children must use an appropriate child seat until they reach 12 years of age or until they reach a height of 135 cm.

Hourly Chauffeur Services

Our hourly service covers you for 20 kilometers an hour. You can have a chauffeur ready and waiting to take you to your next destination, regardless of how many stops you need to make. Our clients value the ability to craft their own itinerary without being bound to a fixed schedule. When you book our Hourly Chauffeur Service, you can set the pace of the day. Decide when to depart, where to go, and how long to stay.

Passenger Insurance

We have you covered. All our vehicles come with passenger insurance.

Vehicles

When you book a vehicle category, you will receive one of the cars that are included in the categories below: Economy (Taxi/Private Transfer): Skoda Octavia, Toyota Prius, Mercedes A-class, Mercedes B-class, Audi A3, BMW 1 Series, Ford Focus, Ford Fusion, etc. Luxury Sedan: Mercedes CLS, Mercedes E-class, Audi A6, BMW 5 Series, Porsche Cayenne etc. Minivans: Mercedes Vito, Nissan NV300, Opel Vivaro, Fiat Ducato, etc. Luxury Minivans: Mercedes Viano Premium, Mercedes V-Class, Volkswagen Multivan Premium. Minibus 12 Seater: Mercedes Sprinter. Minibus 16 Seater: Mercedes Sprinter. Bus: Mercedes Bus. Coach: Mercedes Coach.

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